COMPARE

A bot deflects. A team costs. Clinch closes.

Most stores patch chat with an FAQ bot or a support agency. Neither was built to turn a question into a paid order. Here's the honest difference.

THE FAQ CHATBOT

Answers, then stops.

Deflects tickets from a canned knowledge base. It can tell a customer your return policy — but it can't read live stock, build a cart, or take a payment. The sale still waits on a human.

THE SUPPORT AGENCY / VA

Sells, on a salary.

Real humans who can close — during their shift, in their language, at a per-seat cost that grows with every order. Nights, weekends, and spikes are where the money leaks out.

CLINCH

The ecommerce engine.

Answers from your live catalog, builds the cart, takes payment in the thread, and wins back the ones who drift — every hour, every language, one flat price. It closes.

CAPABILITY

FAQ chatbot

Agency / VA

clinchTHE ENGINE

Answers product questions

From a fixed FAQ

If on shift

From live catalog

Knows real-time stock & price

Has to look it up

Reads it live

Builds a cart in the chat

Manually

Automatically

Takes payment in-thread

Sends a link

Secure checkout

Wins back abandoned carts

If they remember

Rules-based

Works 24/7, every language

Always on, one language

Shift & language bound

90+ languages

Cost as you grow

Flat & cheap

Per seat, scales up

Flat, unlimited

Commission on your sales

None

None, ever

COMPARISON REFLECTS TYPICAL OFFERINGS IN EACH CATEGORY · YOUR MILEAGE WILL VARY

THE MATH

The engine is the cheapest one that actually closes.

FAQ chatbot

$0–40/ mo

Cheap, because it never touches a sale. Every real buying question still lands on a human.

Agency / VA

$1,500+/ mo, per seat

Closes well, but the cost scales with volume and it clocks off. Nights and spikes go unanswered.

Clinch

$0–99/ mo, flat

Closes like the team, priced like the bot. Flat rate, unlimited hours, no commission on a single order.

STOP CHOOSING BETWEEN CHEAP AND CLOSING

Get the one that does both.

Connect your store free and let Clinch close a few orders before you pay a cent. See the difference on your own catalog.

Connect your store→Try the live demo